Privacy policy

Privacy Policy

This Privacy Policy applies to the collection, use, and sharing of personal information when you visit and use the website operated by JWEI TRADING CO., LIMITED (hereinafter referred to as "we", "us", "our", or "this website"). We respect your privacy and are committed to protecting the security and confidentiality of your personal information. Please read this Privacy Policy carefully to understand how we collect, use, store, and protect your information.

1. Information Collection

We may collect the following types of information when you visit or use this website:

1.1 Personal Identifiable Information
Depending on how you interact with our website, we may collect the following personal information:
- Name
- Mailing and shipping address
- Email address
- Phone number
- Payment information, such as payment card or payment service details
1.2 Non-Personal Identifiable Information
We may also collect certain non-personal information, including but not limited to:
- IP address
- Browser type
- Operating system
- Access date and time
- Click records and website navigation history
- Device identifiers
1.3 Automatically Collected Information
We may automatically collect information about your use of this website through cookies, log files, pixels, and other tracking technologies. Cookies are small data files stored on your device that help us operate the website, remember your preferences, analyze website usage, and improve your browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain features or functions of the website.

2. Use of Information

The personal information we collect may be used for the following purposes:

Processing and fulfilling your orders
Processing payments and arranging delivery of products
Providing customer service and responding to inquiries
Communicating with you regarding your orders or purchases
Sending promotional and marketing communications, where permitted by law
Improving our products, website, and customer experience
Preventing fraud, abuse, and unauthorized activities
Complying with applicable legal and regulatory requirements

We may use non-personal information for the following purposes:

Analyzing website traffic and user behavior
Understanding customer preferences and trends
Improving website content, functionality, and performance
Monitoring and maintaining website security

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information only when reasonably necessary for the purposes described in this Privacy Policy, including the following circumstances:

3.1 Third-Party Service Providers
We may share personal information with trusted third-party service providers who assist us with services such as payment processing, order fulfillment, shipping and delivery, website hosting, customer support, marketing, analytics, and website security. These service providers are expected to handle your information in accordance with applicable privacy and security requirements.
3.2 Legal Requirements
We may disclose your personal information when required to do so by applicable laws, regulations, legal proceedings, court orders, or governmental or law enforcement authorities.
3.3 Business Transfers
If JWEI TRADING CO., LIMITED is involved in a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable laws.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse. We work to maintain appropriate safeguards based on the nature of the information we process.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our products and services, resolve disputes, maintain business records, comply with legal obligations, and enforce our agreements and policies.

6. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

Access: You may request access to the personal information we hold about you.
Correction: You may request that inaccurate or incomplete personal information be corrected.
Deletion: You may request the deletion of your personal information, subject to applicable legal requirements and exceptions.
Objection to Processing: In certain circumstances, you may object to the processing of your personal information.
Withdrawal of Consent: Where processing is based on your consent, you may withdraw your consent at any time.
Marketing Preferences: You may opt out of receiving promotional or marketing communications from us by following the unsubscribe instructions included in our communications or by contacting us directly.

To exercise any applicable privacy rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

7. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under the age of 16 without appropriate parental or guardian consent where such consent is required by law.

If we become aware that we have collected personal information from a child under the applicable minimum age without the required consent, we will take reasonable steps to delete such information as soon as practicable.

8. Third-Party Website Links

This website may contain links to third-party websites, services, or platforms. These third-party websites have their own privacy policies and practices. JWEI TRADING CO., LIMITED is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to operate our website, remember user preferences, understand website traffic, improve website performance, and provide relevant marketing or advertising where permitted by law.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some features of this website.

10. International Data Transfers

Depending on the location of our customers, service providers, and business operations, your personal information may be processed or stored in countries or regions outside your place of residence. Where required by applicable law, we will take reasonable measures to ensure that appropriate safeguards are applied to such transfers.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices. When we make changes, we will post the updated Privacy Policy on this page and update the effective date where applicable.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

JWEI TRADING CO., LIMITED
Address: Room D5, 5/F, King Yip Factory Building, 59 King Yip Street, Kwun Tong, Kowloon, Hong Kong
Phone: +86 15652879275
Email: admin@weitrading.shop
Website: https://jweitrading.shop/